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Your account portal is where you manage everything about your Glowply subscription and account. You’ll find it at /my-account/ after you sign in. It’s separate from your site dashboard — the portal is for billing and account settings, while the site dashboard (opened from here) is where you build pages and run your store.
Two areas, one login:
  • Account portal — this page. Your subscription, Wallet, account details, and site settings.
  • Site dashboard — opened with the Glowply dashboard button. Where you edit pages and manage your Store.

The five tabs

Your portal is organized into five tabs:

Dashboard

Your home base: a quick summary of your plan, balance, renewal date, and site.

Subscription

Your plan status and renewal countdown.

Wallet

Your prepaid balance and top-ups.

Account

Your name, email, phone, and password.

Site management

Open your site editor, visit your live site, and manage your domain.

The Dashboard tab

The Dashboard (لوحة التحكم) is the first thing you see when you open your portal. It gives you an at-a-glance view of your account so you can spot anything that needs attention.

Greeting and site status

At the top, the Dashboard greets you by name and shows a site-status badge — a quick indicator that your site is up and running.

Alerts

If something needs your attention, an alert appears near the top:
  • Top-up reminder (yellow) — shown when your Wallet balance is lower than the amount your next renewal will charge. Top up before the renewal date to keep your site online.
  • Past-due alert (red) — shown when a renewal couldn’t be charged because your Wallet was too low. Top up to clear it and restore your subscription.
A red past-due alert means your subscription didn’t renew. Your site can be paused until you top up your Wallet. Add credit as soon as you can to bring it back to active.

Stat boxes

Below the greeting, three stat boxes summarize your account:
Glance at Wallet balance and Days until renewal together. If your balance won’t cover the next renewal and the day count is getting low, top up early.

Your site card

The Your site card shows the essentials for your website:
  • Domain — your <name>.myglowply.com address
  • Status — whether your site is active
  • Plan — the plan your site is on
It also gives you two buttons:
  • Glowply dashboard — opens your site dashboard in a new tab through a secure one-click sign-in (SSO). This is where you build pages and run your Store.
  • Visit — opens your live site as your visitors see it.
The Glowply dashboard button signs you straight into your site’s own dashboard — no second password to enter. It opens in a new tab, so your portal stays open behind it.

Quick actions

At the bottom, Quick actions are shortcuts to the things you do most often, so you don’t have to hunt through the tabs:
1

Top up your Wallet

Jump straight to the Wallet to add credit. See Wallet & top-ups.
2

Edit your site

Open your site dashboard to work on your pages and Store.
3

Manage your subscription

Go to the Subscription tab to check your status and renewal. See Subscription.
4

Edit your account

Update your name, phone, or password in the Account tab. See Account settings.

Explore each tab

The Dashboard is your summary — each of the other four tabs goes deeper:

Subscription

See your plan status, the renewal countdown, and how renewals are charged from your Wallet.

Wallet & top-ups

Check your balance, top up in monthly bundles, and read your transaction history.

Account settings

View and edit your name and phone, change your password, and sign out.

Site management

Open your site editor, visit your live site, and request a custom domain.