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Form submissions (إرسالات النماذج) are the entries people send through forms on your site — for example, a contact form, an enquiry form, or a “request a quote” form. Each time a visitor fills in a form and sends it, their details are saved here so you never miss a message. You’ll find Form submissions in your site dashboard, under Store (المتجر).
Which area am I in? Form submissions lives in your site dashboard — the same place you run your Store and build your pages. Your billing, Subscription, and Wallet are separate, in your account portal. This page is about reading messages from your site, not paying for Glowply.

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Where submissions come from

A form is something you add to a page with the Builder (البلدر) — Glowply’s visual page editor. You decide which fields it asks for (such as name, email, phone, and a message) and where it sits on the page. When a visitor sends the form on your live site, the entry lands in Form submissions.
No forms yet? You add one by editing a page in the Builder and placing a form where you want it. See Editing with the Builder to build your first contact form.

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Open your form submissions

1

Open your site dashboard

Sign in to Glowply, open your account portal, and click Glowply dashboard on your site card. Your dashboard opens in a new browser tab.
2

Go to Store

In the side menu, open Store (المتجر).
3

Open Form submissions

Choose Form submissions (إرسالات النماذج). Your entries appear in a list, with the most recent at the top.
Check your form submissions regularly, or set a routine — for example, once a day. A contact form only helps if someone reads what comes in and replies.

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What you’ll see

Each submission is one message someone sent through a form. The list gives you a quick overview, and opening an entry shows you everything that was captured. Open a single submission to read the full message and every field the visitor filled in.

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What data is captured

Exactly what’s saved depends on the fields you put in the form. A typical contact form captures:
  • Name — who sent the message
  • Email — where to reply
  • Phone — an alternative way to reach them
  • Message — what they wrote
  • Date and time — automatically recorded when they sent it
You control which fields a form asks for when you build it in the Builder. Add only what you need — shorter forms are easier for visitors to complete. If you want a new field captured, edit the form in the Builder. See Editing with the Builder.

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Respond to a submission

Form submissions are a record of what people sent you — you reply from your own email or phone, using the contact details in the entry.
1

Open the submission

Click the entry in the list to see the full message and the sender’s details.
2

Reply using their contact details

Use the email or phone the visitor provided to get back to them — from your own email app or phone, just as you would any message.
3

Mark it as handled

If your list shows a read or handled status, update it once you’ve replied, so you can tell at a glance what still needs attention.
Reply quickly. A fast response to a contact-form message often makes the difference between a curious visitor and a paying customer.

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Export your submissions

If you want to keep your entries outside Glowply — to follow up in a spreadsheet, or to build a mailing list — you can export them.
1

Open Form submissions

Go to Store > Form submissions in your site dashboard.
2

Choose the entries to export

Export everything, or first narrow the list to the form or dates you want.
3

Download the file

Use the export option to download your submissions as a file you can open in a spreadsheet.
Your form submissions often contain personal details like names, emails, and phone numbers. Keep any exported file somewhere safe, share it only with people who need it, and contact a visitor only about what they got in touch with you for.

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Keep your inbox tidy

As messages add up, a little housekeeping keeps the important ones easy to find.
  • Handle, then mark — reply to a message, then mark it read or handled so your unread list stays short.
  • Delete spam — remove obvious junk entries so they don’t clutter your list.
  • Export before clearing — if you delete old entries to tidy up, export them first if you might need them later.
Deleting a submission only removes that saved message — it doesn’t remove the form from your page. Your form keeps working and collecting new entries.

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Common questions

Edit the page where you want the form using the Builder, then place a form on it and choose its fields. Once it’s live, every message a visitor sends arrives in Form submissions. See Editing with the Builder.
Check that you’re looking at the right form if you have more than one, and that your list isn’t filtered to a narrow date range. If the form was only just added or changed, send a test message through it yourself to confirm entries are coming through.
Form submissions are a record of what people sent you. To reply, use the email or phone in the entry from your own email app or phone. Always respond promptly so visitors don’t wait.
No. Form submissions are messages from forms on your site, like a contact form. Orders are purchases customers make through your cart and checkout, and they live in their own section. See Store overview.
No. Collecting and reading form submissions is part of your site — there’s no per-message charge. Your Subscription is what keeps your whole site and Store running, paid from your Wallet. See Wallet & top-ups.

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Where to go next

Build a form

Add a contact or enquiry form to a page with the Builder.

Manage your pages

Choose which page your form sits on, and organize your site.

Store overview

See how Form submissions fits alongside the rest of your Store.

Orders

Handle purchases customers make through your cart and checkout.
Looking for billing instead? Your subscription, Wallet, and account details live in your account portal. See Wallet & top-ups.