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Glowply used to give you two places to work in: an account portal on glowply.com for billing, and your site dashboard for building. That’s now one place. You sign in at glowply.com, and everything you manage happens inside your own site dashboard.
What changed. The account portal at /my-account/ has been retired. glowply.com is now just the front door — you sign in there and Glowply takes you straight to your site. Old /my-account/ links still work and forward you to your site dashboard.

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The one place you work in

glowply.com

Your sign-in door. Enter your email and password, and Glowply forwards you to your site.

Your site dashboard

Everything else: pages, media, articles, your store, marketing, appearance, and settings.

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Where your old portal tabs went

If you used the account portal before, here’s where each part lives now.

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Billing is moving to your site

Billing is being moved out of glowply.com and into your own site dashboard, under Settings → Subscription & Billing. When it’s live, that single screen will show your plan and renewal date, let you renew early, choose a renewal period, pay, and read your invoice history — all without leaving your site.
Not connected yet. You may already see a Subscription & Billing page in your dashboard with a yellow “Preview — sample data” notice at the top. That page is still being connected to your real account. The plan, dates, amounts, and invoices shown on it are placeholder examples, not your actual billing, and its buttons don’t do anything yet. Please don’t rely on what it shows.
Only the store owner sees this page — it’s marked Store owner only and doesn’t appear for other users you add to your site.

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How to handle billing today

Until that screen is connected, billing is handled by our team. Your subscription still renews automatically in the background — see Subscription & renewals for how that works. For anything you need to do with billing right now, contact support:

Add credit or renew

Adding credit and paying for a renewal are arranged through support at the moment.

Past due or a paused site

Get in touch and the team will clear it and bring your site back.

Invoices and receipts

Ask support for a copy of any invoice or receipt you need.

Cancel or change your plan

Plan changes and cancellations have always gone through support.

Contact support

Email support@myglowply.com, start a live chat, or message us on WhatsApp.

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Where to go next

Logging in

How signing in works now, and what to do if it doesn’t.

Subscription & renewals

How your trial, renewals, and past due work today.

Billing & payments

How paying works while billing moves to your site.

Dashboard overview

A tour of your site dashboard and what’s in each section.