Live events live in your site dashboard, not your account portal. Your account portal is only for billing — your subscription, Wallet, and account details. To set up Live events, open your site dashboard with the Glowply dashboard button. See Site dashboard overview.
Live events are an optional marketing feature. Your site works perfectly without them — turn them on only if you’d like to highlight recent activity to visitors.
What Live events do
A Live event is a small card — usually in a corner of the screen — that pops up for a few seconds, then fades away. It shows something real that recently happened on your site, so visitors can see your store is active and trusted.Recent purchases
Show when someone buys a product, often with the product name and the buyer’s city. Great for busy stores where new visitors want reassurance before ordering.
Recent sign-ups
Show when a new customer registers or joins your list. Useful for highlighting that people are choosing your business.
Activity counts
Show a simple count, like how many people viewed a product or ordered recently, to signal that something is popular.
Custom messages
Show a message you write yourself — for example a discount reminder or a welcome note — even when there’s no recent sale to display.
Turn on Live events
1
Open your site dashboard
Sign in to Glowply, open your account portal, and click Glowply dashboard on your site card. Your dashboard opens in a new tab.
2
Go to Marketing → Live events
In the left-side menu, choose Marketing (التسويق), then Live events (الأحداث المباشرة).
3
Enable the feature
Turn Live events on. Once enabled, notifications can start appearing to visitors on your live site based on the activity you choose to show.
4
Choose what to show
Pick which kinds of activity appear — for example recent orders, new sign-ups, or a custom message. Start with one type so the experience stays clear and uncluttered.
5
Save your changes
Save, then open your live site to see how the notifications look to visitors.
Visit your site in a normal browser tab (or on your phone) to preview Live events the way a real visitor sees them. Give it a moment — notifications usually appear a few seconds after the page loads.
Configure how they appear
Once Live events are on, you can fine-tune how often they show and how they look so they feel helpful rather than distracting. The exact options depend on your dashboard, but these are the common settings to look for.Position on the screen
Position on the screen
Choose which corner the notification appears in — typically bottom-left, bottom-right, top-left, or top-right. A bottom corner is usually the least intrusive and works well on both desktop and mobile.
Timing and frequency
Timing and frequency
Set how long each notification stays visible, the gap between notifications, and any delay before the first one appears. Slower, less frequent pop-ups feel more natural than a constant stream.
What information to include
What information to include
Decide which details each notification shows — for instance the product name, the buyer’s city, or a time like “2 hours ago”. Showing a city without a full name keeps things friendly while respecting privacy.
Where they appear
Where they appear
Choose whether notifications show on every page or only on specific pages, such as your product or checkout pages. Limiting them to key pages can make them more relevant.
Look and style
Look and style
Some setups let you adjust the notification’s style so it matches your brand. Keep it simple and readable — a small, tidy card is more effective than a loud one.
When to use Live events
Live events are most effective when there’s real, regular activity to show. Use them to reassure first-time visitors and to highlight popular products during a busy period or a promotion.- A new store building trust — show recent orders so visitors see that others are buying with confidence.
- A sale or launch — highlight the rush around a popular product or a limited-time offer.
- Growing a list — show new sign-ups to encourage more people to join.
If your store is brand new and quiet, recent-activity notifications may have little to show. You can wait until you have steady orders, or use a custom message in the meantime — and switch to live activity once sales pick up.
Best practices
A light touch works best. The goal is a subtle nudge, not a hard sell.Keep it honest
Keep it honest
Only show activity that genuinely happened. Real social proof builds trust; fake notifications can backfire badly if visitors notice.
Don't overdo it
Don't overdo it
A notification every now and then is reassuring; one every few seconds is annoying. Use generous gaps and short display times so visitors barely notice the rhythm.
Respect privacy
Respect privacy
Show a first name and city at most. Never display full contact details. When in doubt, show less.
Match your brand
Match your brand
Keep the wording warm and on-brand, and the design clean. A small, well-styled card fits your site; a flashy one distracts from it.
Test on mobile
Test on mobile
Most visitors are on phones. Check that notifications don’t cover important buttons like Add to cart or your menu on a small screen.
Frequently asked questions
Are Live events required?
Are Live events required?
No. They’re an optional marketing feature. Your site and store run perfectly without them — turn them on only if you want to show recent activity to visitors.
Where do the notifications appear?
Where do the notifications appear?
On your live site — the public pages your visitors see — not in your dashboard or account portal. To preview them, open your site in a normal browser tab.
Will customers see each other's personal details?
Will customers see each other's personal details?
Only what you choose to show, and you should keep that minimal. Limit notifications to a first name and city, and never include phone numbers, emails, or full addresses.
Can I show a message when there are no recent sales?
Can I show a message when there are no recent sales?
Yes, if you use a custom message. This lets you display a welcome note or a promotion even when there’s no recent purchase to highlight — useful for a brand-new store.
Do Live events slow down my site?
Do Live events slow down my site?
They’re designed to be lightweight. To keep things tidy, show one or two activity types and limit notifications to the pages where they matter most.
How do I turn them off?
How do I turn them off?
Go back to Marketing → Live events in your site dashboard and switch the feature off. Notifications stop appearing on your site straight away.
Where to go next
Track your visitors
See how many people visit your site and which pages they view.
See your store sales
Measure orders and revenue to know when Live events have the most to show.
Guide visitors with Journeys
Build automated paths that move visitors from interest to purchase.
Improve your search visibility
Help more people discover your site on Google in the first place.
Manage your orders
Review and fulfil the purchases your notifications celebrate.
Design your pages
Shape the pages where your Live events appear.
Need a hand? Reach our team by live chat, WhatsApp, or email at support@myglowply.com. See Contact support.