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The Account (الحساب) tab is where your personal details live. Open it from your account portal to see the name, email, phone, and join date on file, update what you’re allowed to change, reset your password, or sign out. This page is about you as the account holder — not your subscription or your site. For billing, see Subscription and Wallet.

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Open the Account tab

1

Go to your account portal

Sign in at Glowply and open your account portal.
2

Open Account

In the portal navigation, choose Account (الحساب). You’ll land on your account details.

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What you’ll see

Your account details are shown as a simple read-only summary:
If a field shows a dash (—), nothing has been saved for it yet. Open the editor to fill it in.

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Edit your details

You can update your first name, last name, and phone yourself. Email is handled separately — see the note below.
1

Open the editor

On the Account page, choose Edit (تعديل البيانات).
2

Update your name or phone

Change your first name, last name, or phone as needed. Each name can be up to 60 characters.
3

Save

Choose Save (حفظ التعديلات). A success message confirms your details were updated, and you return to your account summary.
Email is read-only. To keep your identity stable across your account and site, you can’t change your sign-in email yourself. To update it, contact support and the team will make the change for you.
Keep your phone number current. It’s the number linked to your account and the one Glowply uses to reach you about your site.

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Change your password

You don’t set a new password directly in the Account tab. Instead, Glowply emails you a secure reset link.
1

Request a reset

In the Security (الأمان) section of the Account tab, choose Change password (تغيير كلمة المرور).
2

Check your email

Glowply sends a password-reset email to your account address. Open it and follow the link.
3

Set a new password

On the reset page, enter and confirm a new password, then save. Use the new password the next time you sign in.
The reset email goes to your account’s email address. If you no longer have access to that inbox, contact support before requesting a reset — you may need to update your email first.

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Sign out

To end your session, choose Log out (تسجيل الخروج) at the bottom of the Account tab. You’ll be returned to the sign-in page, and you can log in again any time with your email and password.

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Frequently asked questions

Your email is tied to your account identity. Changing it through support keeps everything connected — your sign-in, your notices, and your site — so nothing gets out of sync. Contact support and the team will update it for you.
No. Your name is just your personal detail on the account. Your site address (<name>.myglowply.com) is separate and stays the same. To learn about your address or a custom domain, see Site management.
Give it a few minutes and check your spam or junk folder. Make sure you’re checking the inbox for your account’s email address. If it still doesn’t arrive, contact support.
Each Glowply account belongs to one account holder. If you need help managing access, reach out through support.

Portal overview

A tour of everything in your account portal.

Subscription

Your plan status, trial, and renewals.

Wallet & top-ups

The prepaid balance that keeps your site online.

Contact support

Reach the team to change your email or get help.