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Customers (العملاء) is where you see the people who buy from your Store — their contact details, how many orders they’ve placed, and how much they’ve spent with you. It builds up on its own as orders come in, so it’s a ready-made record of who your shoppers are. You’ll find it in your site dashboard under Store (المتجر) → Customers (العملاء). This is different from your account portal, which is only for billing Glowply.
Which area am I in? Your customers live in your site dashboard (لوحة تحكم موقعك) — the same place you manage products and orders. Your own Subscription, Wallet, and account details are separate, in your account portal. This page is about the people who shop with you, not your Glowply billing.

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Open your customers

Customers are part of your site dashboard, so you reach them the same way you reach the rest of your Store.
1

Open your site dashboard

Sign in to Glowply, open your account portal, and click Glowply dashboard on your site card. Your dashboard opens in a new browser tab. Need a hand? See Site dashboard overview.
2

Go to Store → Customers

In the side menu, open Store (المتجر), then choose Customers (العملاء).
3

Browse or search

Scroll the list to see everyone who’s bought from you, or use search to jump to a specific person.

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The customer list

Open Store → Customers to see everyone who has bought from you, in one list. Each row gives you a quick summary of a single customer:
Your customer list grows automatically. Every time someone checks out, their details are recorded here — you don’t add customers by hand. New buyers appear after their first order is placed.
Total spent and Orders make it easy to spot your best customers at a glance. Sort or scan by these to see who shops with you most.

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Search and find a customer

When your list grows, search is the fastest way to find someone.
1

Open the search box

At the top of the Customers list, type into the search field.
2

Search by name or email

Enter the customer’s name or email address. The list narrows as you type to match what you’ve entered.
3

Open the customer

Select the customer from the results to see their details and order history.
Searching by email is the most reliable way to find the right person — names can repeat or be spelled differently, but an email address is unique to one shopper.

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View a customer’s details and orders

Open a customer to see everything you know about them in one place:
  • Contact details — their name, email, and the addresses used on their orders.
  • Order history — the orders they’ve placed, with the date, total, and status of each.
  • Total spend — how much they’ve paid you overall, a quick measure of how valuable the customer is.
From a customer’s orders you can jump straight to any single order to see what was bought and to update its status. For everything you can do with an order, see Orders.
A customer’s email is how the order — and any confirmation or update — reaches them. If an email looks wrong, check it against the order before you contact the customer.

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How customer accounts work on your Store

Customers don’t need to do anything special to appear here — they show up as a natural result of shopping with you.
  • Guest checkout. Most shoppers buy as a guest: they enter their name, email, and address at checkout, pay, and you receive the order. Their details are still recorded under Customers so you have their history.
  • Registered accounts. A customer may also create an account on your site. An account lets them sign in, check out faster next time, and view their own past orders — but it’s their choice, not a requirement to buy.
  • One record per person. Orders that share the same email are tied to the same customer, so their order count and total spend add up over time.
Whether someone checks out as a guest or with an account, you manage everything the same way — from Store → Customers and Store → Orders. You never need to set up accounts for your shoppers; your Store handles that for you.

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Respect your customers’ privacy

The details here — names, emails, and addresses — are personal information your customers trusted you with.
Use customer details only to fulfill orders and to support the people who bought from you. Don’t share or sell them. Handling customer data responsibly keeps your shoppers’ trust and your Store in good standing.

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Common questions

Anyone who completes a checkout on your Store becomes a customer. You don’t add them yourself — their details are recorded automatically from their order, whether they bought as a guest or created an account.
An order is a single purchase — one trip through checkout. A customer is the person behind it. One customer can have many orders, and their order count and total spent add up across all of them. See Orders.
No. Most shoppers check out as a guest without signing up. Creating an account is optional — it just lets a returning customer sign in, check out faster, and see their own past orders.
Yes. Each customer shows their total spent across all orders and how many orders they’ve placed, so you can quickly see who your best shoppers are.
Check the email on their order first. The email address is how confirmations and updates reach the customer, so it’s worth confirming before you reach out. You can contact the customer using the details on the order.
Those aren’t customers. Messages sent through a form on your site collect under Form submissions, not Customers. See Form submissions.

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Where to go next

Manage your orders

Open each order to see what was bought and move it through fulfillment.

Add and edit products

Create the items your customers buy, with prices, photos, and stock.

Reward shoppers with coupons

Create discount codes to thank loyal customers and bring them back.

Manage reviews

See the ratings and feedback customers leave on your products.

Store analytics

Track revenue, orders, and your best sellers over time.

Store overview

See everything you can do in your Store.
Need a hand? Reach our team by live chat, WhatsApp, or email at support@myglowply.com. See Contact support.