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You pay for Glowply by topping up your Wallet (المحفظة). Every top-up is handled on a secure payment page provided by Kashier, our payment partner. You pick a top-up bundle, the payment window opens, you pay, and your balance updates once the payment is confirmed. This page explains what the payment step looks like and what happens after you pay. To choose a bundle and read your balance, see Wallet & top-ups.
Payments only ever go toward your Wallet balance. There’s no separate card charge for renewals — your subscription renews from your Wallet credit. See Wallet & top-ups.

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How paying works

When you start a top-up in your account portal, Glowply opens a secure Kashier payment window in a popup. You stay on the Glowply page underneath — the payment itself happens on Kashier’s hosted page.
1

Start a top-up

In your account portal, open Wallet and choose a top-up bundle. See Wallet & top-ups for the available bundles.
2

The payment window opens

A secure Kashier payment window opens in a popup. Choose how you want to pay — card or wallet — and enter your details on Kashier’s page.
3

Confirm the payment

For card payments, you’ll usually confirm with 3-D Secure — a quick verification step from your bank, such as a one-time code sent to your phone. Complete it to authorize the payment.
4

You return to your Wallet

After paying, the window closes and you return to the Wallet page. Your balance updates as soon as the payment is confirmed.
The payment window is a secure, hosted page run by Kashier. Glowply never sees or stores your full card details.

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Ways to pay

Card

Pay with a debit or credit card. Card payments are protected with 3-D Secure, so your bank confirms the payment with you before it goes through.

Wallet

Pay from a supported mobile or digital wallet, if you prefer not to use a card.
The exact options on the payment page can vary. If you don’t see a method you expected, choose another way to pay, or contact support.

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Saving a card

When you pay by card, Kashier may offer to save the card for next time. This is optional:
  • Save it to make future top-ups faster — you won’t need to re-enter the card number.
  • Skip it and simply enter your card again on your next top-up.
Saving a card is convenient if you top up regularly. You can still choose a different card or pay another way at any top-up.

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After you pay

Once your payment succeeds, you’re returned to the Wallet and your balance updates.
1

A brief 'pending' is normal

Right after paying, your top-up may show as pending for a short moment. This is normal — Glowply confirms the payment securely before crediting your balance.
2

Your balance credits

As soon as the payment is confirmed, the credit is added to your Wallet and the top-up appears in your transaction history as a Wallet top-up (شحن محفظة).
Don’t start a second top-up just because the first one shows pending for a moment — wait for it to finish so you aren’t charged twice. If your balance still hasn’t updated after a while, check your transaction history before trying again.

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If a payment doesn’t go through

A payment that’s declined by your bank or abandoned (you close the window or it times out) means no charge — your balance stays exactly the same.
  • Declined — your bank didn’t approve the payment. Check your card details and available funds, then try again, or use another card or wallet.
  • Abandoned or timed out — the payment window stays open for a limited time. If it closes before you finish, just start the top-up again.
Nothing is deducted until a payment actually succeeds. A declined or abandoned attempt never reduces your Wallet balance and never charges your card.

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Is it secure?

Yes. Payments run on Kashier’s secure hosted page, and card payments add a 3-D Secure confirmation from your bank.
  • Your full card details are entered on Kashier’s page, not stored by Glowply.
  • Your connection to your Glowply site is always secured (HTTPS).
  • Glowply confirms each payment on its own before crediting your Wallet, so your balance only changes when a payment is genuinely complete.

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Frequently asked questions

All payments are in Egyptian pounds (EGP / ج.م). For current top-up pricing, see the pricing details on glowply.com.
No. You can pay by card or by wallet. Choose whichever you prefer on the payment page.
Give it a moment. A short pending state is normal while Glowply confirms the payment. If your balance hasn’t updated after a while, open your transaction history to check before retrying, and contact support if you’re unsure.
No. A declined payment never charges your card and never changes your Wallet balance. Check your card details and funds, then try again or use another method.
No. Closing the window before the payment completes means nothing was charged. Just start the top-up again from your Wallet.
Wallet credit keeps your subscription active and isn’t designed to be withdrawn. If you topped up by mistake or have a billing question, contact support.

Wallet & top-ups

Choose a top-up bundle, read your balance, and review your transaction history.

Subscription

See how your plan renews automatically from your Wallet balance.

Renewals & past due

Learn what happens if a renewal can’t be paid, and how to recover.

Contact support

Get help with a payment, a refund question, or anything else.