> ## Documentation Index
> Fetch the complete documentation index at: https://docs.glowply.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Store overview

> Your Store is a complete online shop with a cart and checkout. Get oriented with its parts — products, orders, customers, and more — and the everyday seller flow from adding products to fulfilling orders.

Your **Store (المتجر)** is a complete online shop built into your site. It has a shopping cart and a secure checkout, so customers can browse your products, add them to a cart, and pay — all on your own `<name>.myglowply.com` address. You manage everything from one place in your **site dashboard**, under **Store**.

<Info>
  **Which area am I in?** The **Store** lives in your **site dashboard (لوحة تحكم موقعك)** — the same place you build your pages. Your billing, **Subscription**, and **Wallet** are separate, in your **account portal**. This page is about running your shop, not paying for Glowply.
</Info>

## Open your Store

Your Store is part of your site dashboard, so you reach it the same way you reach everything else on your site.

<Steps>
  <Step title="Open your site dashboard">
    Sign in to Glowply, open your **account portal**, and click **Glowply dashboard** on your site card. Your dashboard opens in a new browser tab.
  </Step>

  <Step title="Go to Store">
    In the side menu, open **Store (المتجر)**. Its sections appear so you can jump straight to products, orders, and the rest.
  </Step>

  <Step title="Pick what you want to manage">
    Choose a section — for example **Products** to add an item, or **Orders** to handle a new sale.
  </Step>
</Steps>

<Tip>
  Setting up for the first time? Your dashboard home has a short setup checklist that walks you through getting your store ready to sell. See [Site dashboard overview](/en/site/dashboard-overview).
</Tip>

## What's in your Store

The Store groups everything you need to sell into clear sections. Here's what each one is for, in the order you'll typically use them.

| Section                                | What it's for                                                                                                         |
| -------------------------------------- | --------------------------------------------------------------------------------------------------------------------- |
| **Products (المنتجات)**                | The items you sell. Add a product, set its price, photos, description, and stock, and choose its categories and tags. |
| **Categories (التصنيفات)**             | Groups that organize your products, such as "Dresses" or "Accessories", so customers can browse by type.              |
| **Tags (الوسوم)**                      | Free-form keywords that connect related products, such as "summer" or "sale", in addition to categories.              |
| **Attributes (الخصائص)**               | Product options like size or color. Use them to create variations a customer chooses at checkout.                     |
| **Orders (الطلبات)**                   | Every purchase customers make. Open an order to see what was bought and move it through fulfillment.                  |
| **Customers (العملاء)**                | The people who buy from you, with their details and order history.                                                    |
| **Reviews (المراجعات)**                | Ratings and feedback customers leave on your products. Approve, reply to, and manage them.                            |
| **Coupons (القسائم)**                  | Discount codes you create to run promotions and reward shoppers.                                                      |
| **Form submissions (إرسالات النماذج)** | Messages sent through forms on your site, such as a contact or enquiry form.                                          |
| **Store analytics (تحليلات المتجر)**   | Your sales reports — revenue, orders, and best sellers over time. (Part of the **Marketing** section.)                |

<Note>
  **Categories** and **Tags** do similar jobs in different ways. Use a few broad **categories** for your main sections, and **tags** for cross-cutting keywords. You'll find both, side by side, in [Categories & tags](/en/store/categories-tags).
</Note>

## The everyday seller flow

Running your shop follows a simple, repeating cycle. Once your products are up, most of your day-to-day work is steps 2 and 3.

<Steps>
  <Step title="Add your products">
    Create your products with clear photos, prices, and descriptions, and set how much stock you have. Organize them with **categories** and **tags** so they're easy to find. See [Products](/en/store/products).
  </Step>

  <Step title="Receive orders">
    When a customer checks out, a new **order** appears in your Store, and the customer is recorded under **Customers**. New orders also show on your dashboard home so you can act quickly. See [Orders](/en/store/orders).
  </Step>

  <Step title="Fulfill each order">
    Open the order, prepare the items, and update its status as you go — for example marking it processing and then completed once it's on its way. See [Orders](/en/store/orders).
  </Step>

  <Step title="Analyze and grow">
    Check **Store analytics** to see what's selling, then run a promotion with a **coupon** or encourage **reviews** to bring more sales. See [Store analytics](/en/store/store-analytics).
  </Step>
</Steps>

<Tip>
  You don't have to finish everything at once. Add a few products to start selling, then come back to refine descriptions, add categories, and set up coupons as your store grows.
</Tip>

## How customers shop

Your visitors don't see any of the dashboard. On your live site, they browse your products, add what they want to the **cart**, and complete a secure **checkout** to pay. Payments are handled for you — customers see a payment page where they can pay by card or wallet, and the money flows through Glowply's payment partner. You simply receive the order.

<Note>
  Your store is online and secure from day one. Your `<name>.myglowply.com` address uses HTTPS automatically — there's nothing to set up.
</Note>

## Common questions

<AccordionGroup>
  <Accordion title="Do I need to set up payments myself?">
    No. Glowply handles payments for you, so customers can check out and pay by card or wallet right away. You receive each order in your Store — there's no payment gateway for you to configure.
  </Accordion>

  <Accordion title="What's the difference between a product and a category?">
    A **product** is a single item you sell, like one dress. A **category** is a group that holds many products, like "Dresses". You add products, then place them in categories so customers can browse by type. See [Products](/en/store/products) and [Categories & tags](/en/store/categories-tags).
  </Accordion>

  <Accordion title="Where do I see how my store is doing?">
    Your dashboard home shows live highlights — recent orders, best sellers, and key totals. For full reports over time, open **Store analytics** in the **Marketing** section. See [Store analytics](/en/store/store-analytics).
  </Accordion>

  <Accordion title="Where do my customers' messages go?">
    Messages sent through a form on your site — such as a contact form — collect under **Form submissions** in your Store. See [Form submissions](/en/store/form-submissions).
  </Accordion>
</AccordionGroup>

## Explore each part of your Store

<CardGroup cols={2}>
  <Card title="Products" icon="box" href="/en/store/products">
    Add items, set prices and stock, and create variations like size and color.
  </Card>

  <Card title="Categories & tags" icon="tags" href="/en/store/categories-tags">
    Organize your products so customers can browse and find them easily.
  </Card>

  <Card title="Attributes" icon="sliders" href="/en/store/attributes">
    Define options like size and color to build product variations.
  </Card>

  <Card title="Orders" icon="receipt" href="/en/store/orders">
    View and fulfill every purchase, from new to completed.
  </Card>

  <Card title="Customers" icon="users" href="/en/store/customers">
    See who buys from you, with their details and order history.
  </Card>

  <Card title="Reviews" icon="star" href="/en/store/reviews">
    Manage the ratings and feedback customers leave on your products.
  </Card>

  <Card title="Coupons" icon="ticket" href="/en/store/coupons">
    Create discount codes to run promotions and reward shoppers.
  </Card>

  <Card title="Form submissions" icon="envelope" href="/en/store/form-submissions">
    Read messages sent through the forms on your site.
  </Card>

  <Card title="Store analytics" icon="chart-line" href="/en/store/store-analytics">
    Track revenue, orders, and best sellers over time.
  </Card>

  <Card title="Back to your dashboard" icon="gauge" href="/en/site/dashboard-overview">
    Return to your site dashboard home and its setup checklist.
  </Card>
</CardGroup>

<Info>
  Looking for billing instead? Your subscription, **Wallet**, and account details live in your **account portal**. See [Wallet & top-ups](/en/account/wallet).
</Info>