> ## Documentation Index
> Fetch the complete documentation index at: https://docs.glowply.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Maintenance mode

> Turn on maintenance mode to show visitors a temporary maintenance page while you work on your site, then turn it back off to go public again.

**Maintenance mode (وضع الصيانة)** lets you take your site offline to visitors for a while — without losing anything. When it's on, people who visit your address see a simple **maintenance page** instead of your normal site, while you keep working behind the scenes. When you're ready, you turn it off and your site is public again.

Use it whenever you're making bigger changes and don't want visitors to see a half-finished page — for example, redesigning your home page, swapping a template, or getting your store ready before launch.

<Info>
  Maintenance mode lives in your **site dashboard**, in the **Builder (البلدر)** settings — not in your account portal. It changes only what *visitors* see; you can still sign in and work on your site as usual.
</Info>

## When to use it

<CardGroup cols={2}>
  <Card title="Before you launch" icon="rocket">
    Keep your address private while you build your first pages and set up your store, then switch it off to go live.
  </Card>

  <Card title="During a big redesign" icon="paint-roller">
    Hide work-in-progress changes — like a new home page or template — until everything looks right.
  </Card>

  <Card title="While you fix something" icon="screwdriver-wrench">
    Show a friendly "we'll be back soon" page instead of a broken or half-edited layout.
  </Card>

  <Card title="For a short pause" icon="clock">
    Temporarily close your site for an announcement, a seasonal break, or a planned update.
  </Card>
</CardGroup>

## What visitors see

While maintenance mode is on:

* Anyone who opens your site address sees a **maintenance page** instead of your normal pages.
* The message lets them know the site is temporarily unavailable and to check back soon.
* Your real pages, products, and content are **safe** — nothing is deleted. They're just hidden from the public for now.

<Note>
  Maintenance mode hides your site from visitors; it doesn't take down your hosting. Your site stays online and ready, and everything reappears the moment you turn maintenance mode off.
</Note>

## Turn on maintenance mode

<Steps>
  <Step title="Open your site dashboard">
    From your **account portal**, click **Glowply dashboard** to open your site dashboard in a new tab.
  </Step>

  <Step title="Go to the Builder settings">
    In the side menu, open the **Builder (البلدر)** section and find its **settings**, where **Maintenance mode (وضع الصيانة)** lives alongside the Builder's other advanced options.
  </Step>

  <Step title="Switch maintenance mode on">
    Turn on **Maintenance mode** and save. Your site address now shows the maintenance page to visitors.
  </Step>

  <Step title="Check it in a separate window">
    Open your site address in a private or incognito browser window — or on your phone while signed out — to see exactly what visitors see.
  </Step>
</Steps>

<Tip>
  Check in a private window because, while you're signed in to your dashboard, your browser may still show you the real site. A private window views your site like a regular visitor would.
</Tip>

## Turn off maintenance mode

When your changes are ready, turn maintenance mode back off to make your site public again.

<Steps>
  <Step title="Return to the Builder settings">
    In your site dashboard, open the **Builder (البلدر)** settings again.
  </Step>

  <Step title="Switch maintenance mode off">
    Turn **Maintenance mode** off and save.
  </Step>

  <Step title="Confirm your site is live">
    Open your site address in a private window again. You should now see your normal site instead of the maintenance page.
  </Step>
</Steps>

<Warning>
  Don't forget to turn maintenance mode **off** when you're done. As long as it's on, visitors and customers can't see your site or place orders — so your store stays closed until you switch it back. Make turning it off the last step of any update.
</Warning>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Will I lose my pages or products if I turn maintenance mode on?">
    No. Maintenance mode only hides your site from visitors. Your pages, products, orders, and content all stay exactly as they are and come back the moment you turn it off.
  </Accordion>

  <Accordion title="Can I still work on my site while maintenance mode is on?">
    Yes. You stay signed in to your **site dashboard** and can edit pages, manage your **Store**, and use the **Builder** as normal. Only visitors to your public address see the maintenance page.
  </Accordion>

  <Accordion title="Will customers be able to buy while maintenance mode is on?">
    No. Because visitors see the maintenance page instead of your store, they can't browse products or place orders until you turn maintenance mode off. Keep it off whenever you want to be open for business.
  </Accordion>

  <Accordion title="Does maintenance mode change my web address or affect my subscription?">
    No. Your `<name>.myglowply.com` address stays the same, your hosting keeps running, and your **Subscription** and **Wallet** are unaffected. Maintenance mode only controls whether visitors see your site or the maintenance page.
  </Accordion>

  <Accordion title="My site still shows maintenance mode after I turned it off. What now?">
    First, make sure you saved the change. Then open your site in a **private/incognito window** to bypass anything your browser may have stored. If visitors still report the maintenance page after that, reach out and we'll help — see [Contact support](/en/contact-support).
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Builder overview" icon="pen-ruler" href="/en/site/builder-overview">
    Learn how the **Builder** works and how to design your pages.
  </Card>

  <Card title="Your pages" icon="file-lines" href="/en/site/pages">
    See and manage all the pages on your site.
  </Card>

  <Card title="Site dashboard overview" icon="gauge" href="/en/site/dashboard-overview">
    Get oriented with your site dashboard and its menu.
  </Card>

  <Card title="Contact support" icon="headset" href="/en/contact-support">
    Need a hand? Reach the Glowply team.
  </Card>
</CardGroup>