> ## Documentation Index
> Fetch the complete documentation index at: https://docs.glowply.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Wallet & top-ups

> Your Wallet is the prepaid balance that keeps your Glowply subscription active. Learn how to top it up and read your transaction history.

Your **Wallet** is how you pay for Glowply. It holds a prepaid balance, and your monthly **Subscription** renews automatically from it. Keep enough credit in your Wallet and your site stays online — nothing else to do.

You'll find the Wallet in your **account portal** under **Wallet (المحفظة)**.

## Your balance

At the top of the Wallet page you'll see:

* **Current balance** — the credit available right now
* **Needed for renewal** — the amount your next renewal will charge
* **Next renewal date** — when that charge happens, with a note if you're short

<Warning>
  If your balance is lower than the renewal amount when renewal is due, your subscription becomes **past due** and your site can be paused until you top up. Top up early to avoid any interruption.
</Warning>

## Top up your Wallet

<Steps>
  <Step title="Open the Wallet">
    In your account portal, go to **Wallet**.
  </Step>

  <Step title="Choose how many months to add">
    Pick a top-up bundle: **1, 3, 6, or 12 months** of credit. The **6-month** option is marked **Best**, and **12 months** is the **best value**.

    <Note>Top-ups come in these four bundles — custom amounts aren't available.</Note>
  </Step>

  <Step title="Pay securely">
    A payment window opens. Pay with **card or wallet** through our payment partner, Kashier. Card payments are protected with 3-D Secure.
  </Step>

  <Step title="Your balance updates">
    After a successful payment, your balance updates automatically. If it shows **pending** for a moment, that's normal — the balance updates as soon as the payment is confirmed.
  </Step>
</Steps>

## Transaction history

Below the top-up options, **Transaction history** lists your most recent activity:

* **Wallet top-up** — credit you added (＋)
* **Wallet charge** — a renewal or other deduction (－)

Each row shows the amount and the date.

<Note>
  All amounts are in Egyptian pounds (EGP). A top-up that's declined or cancelled leaves your balance unchanged — nothing is deducted until a payment succeeds.
</Note>

## How renewal uses your Wallet

When your subscription renews, Glowply deducts the renewal amount from your Wallet — there's no separate card charge. During your **free trial**, nothing is taken; just make sure your Wallet is topped up before the trial ends so your first renewal goes through smoothly.