> ## Documentation Index
> Fetch the complete documentation index at: https://docs.glowply.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Your account & billing

> Where everything lives in Glowply now: you sign in at glowply.com and manage your site — and soon your billing — from your own site dashboard.

Glowply used to give you two places to work in: an **account portal** on glowply.com for billing, and your **site dashboard** for building. That's now one place. You sign in at glowply.com, and everything you manage happens inside **your own site dashboard**.

<Info>
  **What changed.** The account portal at `/my-account/` has been retired. glowply.com is now just the front door — you sign in there and Glowply takes you straight to your site. Old `/my-account/` links still work and forward you to your site dashboard.
</Info>

## The one place you work in

<CardGroup cols={2}>
  <Card title="glowply.com" icon="key" href="/en/logging-in">
    Your sign-in door. Enter your email and password, and Glowply forwards you to your site.
  </Card>

  <Card title="Your site dashboard" icon="store" href="/en/site/dashboard-overview">
    Everything else: pages, media, articles, your store, marketing, appearance, and settings.
  </Card>
</CardGroup>

## Where your old portal tabs went

If you used the account portal before, here's where each part lives now.

| What you used to do                  | Where it is now                                             |
| ------------------------------------ | ----------------------------------------------------------- |
| Open your site dashboard             | You land there automatically when you sign in               |
| Visit your live site                 | **Visit site** at the top of your site dashboard            |
| Check your subscription and renewal  | Moving to **Settings → Subscription & Billing** — see below |
| Top up your balance                  | Moving to **Settings → Subscription & Billing** — see below |
| View your transactions               | Moving to **Settings → Subscription & Billing** — see below |
| Update your name, phone, or password | See [Account settings](/en/account/account-settings)        |
| Your domain and site address         | See [Site management](/en/account/site-management)          |

## Billing is moving to your site

Billing is being moved out of glowply.com and into your own site dashboard, under **Settings → Subscription & Billing**. When it's live, that single screen will show your plan and renewal date, let you renew early, choose a renewal period, pay, and read your invoice history — all without leaving your site.

<Warning>
  **Not connected yet.** You may already see a **Subscription & Billing** page in your dashboard with a yellow **“Preview — sample data”** notice at the top. That page is still being connected to your real account. The plan, dates, amounts, and invoices shown on it are **placeholder examples, not your actual billing**, and its buttons don't do anything yet. Please don't rely on what it shows.
</Warning>

<Note>
  Only the store owner sees this page — it's marked **Store owner only** and doesn't appear for other users you add to your site.
</Note>

## How to handle billing today

Until that screen is connected, billing is handled by our team. Your subscription still renews automatically in the background — see [Subscription & renewals](/en/account/subscription) for how that works.

For anything you need to *do* with billing right now, [contact support](/en/contact-support):

<CardGroup cols={2}>
  <Card title="Add credit or renew" icon="wallet">
    Adding credit and paying for a renewal are arranged through support at the moment.
  </Card>

  <Card title="Past due or a paused site" icon="triangle-exclamation">
    Get in touch and the team will clear it and bring your site back.
  </Card>

  <Card title="Invoices and receipts" icon="receipt">
    Ask support for a copy of any invoice or receipt you need.
  </Card>

  <Card title="Cancel or change your plan" icon="rotate">
    Plan changes and cancellations have always gone through support.
  </Card>
</CardGroup>

<Card title="Contact support" icon="headset" href="/en/contact-support">
  Email **[support@myglowply.com](mailto:support@myglowply.com)**, start a live chat, or message us on WhatsApp.
</Card>

## Where to go next

<CardGroup cols={2}>
  <Card title="Logging in" icon="key" href="/en/logging-in">
    How signing in works now, and what to do if it doesn't.
  </Card>

  <Card title="Subscription & renewals" icon="rotate" href="/en/account/subscription">
    How your trial, renewals, and past due work today.
  </Card>

  <Card title="Billing & payments" icon="credit-card" href="/en/account/billing-and-payments">
    How paying works while billing moves to your site.
  </Card>

  <Card title="Dashboard overview" icon="gauge" href="/en/site/dashboard-overview">
    A tour of your site dashboard and what's in each section.
  </Card>
</CardGroup>